On this episode of The Box Biz, I speak with Nate Champion. Nate is the Founder of LTV Champ, a retention focused growth consultancy for startups. Before founding LTV Champ, Nate worked in retention at both Freshly and Dollar Shave Club.
In this episode, Nate and I deep dive into the best way to lower churn, taking a data oriented approach to retention, how to improve your on-boarding, and much more.